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TOP ISSUES AND COMMUNITY CONCERNS



Updated: August 13th 2020

We will be updating the following list regularly to outline the status of certain issues that are currently pressing for our community. Please note that this list is not exhaustive, and should only be used as a reference to give a general idea of where our focus currently is.

TOP ISSUES

NEW SOUND PACKAGING SYSTEM

Description: Our priority on that front is to first repackage the way sounds are stored and connected to the game.

We currently have a limited ability to fix specific issues and this improvement should make it easier for us to work on the audio aspect of the game.

For more information on this topic, please refer to the Status Report blog.

Status: (Target: Y5S3)

INVERTED AUDIO

Description: Audio can sometimes be inverted leading to extremely confusing situations and feedback.

We are looking into a new way to gather information from instances where the issue appears.

We hope that it will provide us with more clarity and more reliable technical information to identify the issue and in turn, provide a solution.

Status: Ongoing

DDOS ON CONSOLES

Description: We are working on mitigation plans with our partners and we are continuously monitoring the situation. We’ll continue to share updates on the situation until the matter is solved.

Status: Ongoing

CHEATING & HACKING

Description: Season Y5S3 will continue to tackle the cheating issue, by including new tactics to our arsenal.

Our focus is to improve cheating detection, as well as strengthening our collaboration with BattlEye.

If you are curious to know more about our Anti-cheat strategy, please refer to the relevant blog.

We are also looking at reducing the frustration stemming from our current MMR Rollback system, for more information refer to our MMR blog post.

Status: Ongoing

TOP GAMEPLAY TOPICS

DRONES FAILING TO DETECT BOMBSITES

Description: After five years of investigation, incredible headaches and countless reproduction attempts: Ladies & Gentlemen, we got him.

Most of you have encountered this issue, where drones refused to spot a specific bombsite.

We identified the source of the issue being linked to another player spectating the drone at the same time, when that player moved on to another camera, so did the ability to detect bombs.

We are fairly confident that this issue is now behind us and should not happen any longer.

Status: (Target: Y5S3)

RUN-OUTS FEEDBACK

Description: The current timer system could potentially lead to inconsistencies, we addressed this issues in the update Y5S2.1.

Additionally, we would like to move away from the timer to replace it by a gauge system, which is more accurate visually speaking.

We are also looking at potentially tweaking the duration of time of an undetected run-out, but we are still debating the option.

Status: (Target: Y5S4)

CONSISTENCY ON GADGETS DESTROYING PROPS

Description: There are inconsistencies in how gadgets interact/destroy props on maps.

Similar to how we implemented consistency on how props break on projectile trajectory in Y4S4, we are working on a system for deployable gadgets’ interaction with these props.

Status: (Target: Y5S3)

ADS SENSITIVITY PER ZOOM LEVEL

Description: We are adding the possibility to set a specific ADS sensitivity for each zoom level of our sights and scopes.

Status: (Target: Y5S3)

IMPROVED FLASH DETECTION/CONSISTENCY

Description: The rework intends to make flash detection more reliable. Enemies are often not affected by flashes due to objects and obstacles. We want to simulate the light ricochet with the environment, to guarantee the effectiveness of flashbangs & other similar gadgets.

Status: (Target: Y5S4)

VAULT DETECTION CODE

Description: We are currently looking at improving the vault detection code to make the action easier to perform and to be more reliable

Status: (Target: Y5S3)

TOP COMMUNITY TOPICS

MATCH CANCELLATION

Description: To address frustrations where players are placed into a game with incomplete teams on either side, we deployed the Match Cancellation feature.

We are currently working on an improved version of the Match Cancellation feature, taking your feedback into account.

Status: (Target: Y5S4)

IMPROVED NOTIFICATION AND FEEDBACK FOR DEACTIVATED OPERATORS

Description: Improved in-game notifications and feedback for when an Operator has been deactivated.

Status: (Target: Y5S3) There have been times when we have had to deactivate an Operator in-game to better the play experience when exploits arise. We are working on better feedback to our players when such an occasion arises.

DEFUSER PLANTING DETECTION IMPROVEMENTS

Description: Interactions with the defuser could often lead to some issues, in Y5S4 we’ll address the following ones:

Defuser plant prompt is sometimes missing when the player is on site Defusers can be planted outside of the site when the players sits on the edge of the area. Players could drop the defuser when attempting to plant.

Status: (Target: Y5S4)

DEFUSER RETRIEVAL IMPROVEMENTS

Description: It is possible to drop the defuser in locations where it cannot be picked up again by running over it. Often outside of the map. Cracks, gaps between objects, holes, etc.

To fix this, we created a 'Pickup Defuser' interaction which works at a distance. Works just like picking up any other gadget.

Status:(Target: Y5S3.3)

NOTIFICATION SYSTEM

Description: We are looking at making back end improvements to ensure that the information displayed is always relevant. It should reduce the number of older & irrelevant notifications showing up after an update.

We are also looking at streamlining our pop-up system to increase the in-game visibility of certain changes, we'll share updates on that specific topic in the future.

Status: (Target Y5S3)

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